How much information should you provide when turning down a job opportunity?
Here's the situation:
- A client is searching for a Marketing Manager.
- An interview is scheduled with a promising candidate.
- The day after the interview is scheduled, the candidate emails to say "At this time, I'm moving in a different direction. Thank you."
- A reply is sent with "Can we get a bit more context? Did you get an offer from somewhere else? Or did you decide that the role...didn't fit what you were/are seeking?"
- There is no reply to the queries.
I'm interested in what you all think. My belief is that the candidate could have and should have provided context, even if at a minimal level. This not only handles the rejection with grace but also, in good faith, provides the client with input and feedback about the job--is the description too vague, is the job too broad, is the likely compensation too small?
How much information should be provided?
I'm a big believer in not burning bridges. In this case, it feels like a bridge is being burned when a softer response would have kept a line of communication open, whether for a future job or simply for the connection provided as a result of this process.
My bottom line--always opt for the response that will build, maintain or nurture a connection.
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